Quality & Representative Services:

Representation Services

Allegiant takes a collaborative approach to its Technical Representations Services. Allegiant will work with you, as your partner, to enhance your relationship with your customer. Using our Technical Representatives allows you to have on-site representation, around the clock, at each of your customer locations for a fraction of the cost you would expect.

Our personnel have established professional working relationships with your customer's personnel and Allegiant maintains an environment where reliability, trust, and credibility are promoted and shared with the supplier.

During the course of our engagement you and your customer can enjoy clear and documented communication, an environment which fosters success, and the ability to immediately resolve unsuspected issues. In the event of an unsuspected problem, Allegiant can work to mitigate the issue or prevent major disruptions to OEM/Tier 1 operations.

Below are some of the ways in which service can benefit your company:

• Support for new product launches, programs and platforms.
• Reliable technical support at your product's point of use.
• Daily interaction with plant quality, manufacturing, logistics, reliability, supervisory, and line personnel.
• Address customer concerns before they become manufacturing, logistics, or quality issues.
• 24/7 support allows immediate response to customer concerns.
• Optimize time and effectiveness of factory manufacturing & quality liaisons.
• Manufacturing & quality support can be provided by ALLEGIANT at all customer locations.
• Coordinate, assist and report on Part Trial Runs, engineering changes, and PPAPs.
• Monitor, negotiate and coordinate scrap claims and their disposition.
• On-site investigation and fault analysis of non-conforming material.